About the scorHub™ Data Platform
About Surviscor

Surviscor is a proven North American leader in the analysis and ranking of Canadian digital customer experiences provided by service firms.

The differentiating factor is that Surviscor reviews are based on information integrity with non-biased and accurate evaluations of individual firms and industry offerings meant to correctly educate consumers to navigate the vast sea of consumer choices.

The Reviews

scorHub™ houses all Surviscor Consumer Banking and Online Brokerage reviews, including digital platforms and service experience data, service responsiveness data, and rates and fees data.

There are 12 Surviscor-lead yearly Experience Reviews, including five proprietary Consumer Banking and five proprietary Online Brokerage reviews, along with two Surviscor lead MoneySense.ca reviews.

The Data

scorHub™ data is based on Customer Experience Journeys as seen through the eyes of a customer by performing simulated-usage exercises.

We cringe when we see reviews based on superficial, or subjective opinions, established to sell or promote brands. Surviscor data is based on 1000's of questions and hundreds of customer experience journeys in each review, forming un-matched objective opinions.

The Benefits

One-stop shopping is not a new term, but a term that keeps gaining strength, no matter what the industry, product or service.

scorHub™ not only allows firms the ability to access all of its competitive intelligence in one place, but it also allows firms to analyse the data and gain strategic insight to develop internal strategies.

Up-To-Date Knowledge

Digital information, and its platforms, are constantly changing which challenges data integrity.

scorHub™ allows users to keep up to date with all of Surviscor's current data allowing for both a Fluid and Agile approach to development, providing an ability to use the data throughout the year without fear of the data being stale.

API Powered and Customer Driven

An effective customer-facing platform requires and even better platform-based data stream to feed it.

scorHub™ data is being driven by Surviscor's proprietary API and will continue to be expanded to reflect the data available through Surviscor and always influenced by the methods and needs of its users.